Please see our Frequently Asked Questions, if you still don’t get the answer you are looking for then please fill in a contact form.
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FAQS
Where are your camp locations?
We use a variety of locations for hosting our camps, all location details can be found on each camp page. See all of our camps here.
How do I book a place?
It has never been easier to book a place at our camps as we operate an online booking system, where you will be able to select the days and sessions you would like to reserve as well as any added extras you may need such as early drop-offs or late pick-ups if they are available. It is worth noting that the online booking system is debit/credit card only.
We are sure that it will be a straight forward process, however, if you do experience some trouble when trying to make a booking then please contact us at hello@calculatedperformance.co.uk
What is your cancellation policy?
We operate a 7-day cancellation policy. Tickets are non-refundable, however, if you are required to cancel prior to 7-days before the camp starts then a voucher will be issued. On the very rare occasion that weather affects our ability to continue the camp after it has begun, players will be taken inside and indoor activities will be conducted by our staff until safe to go back outside. If camp is cancelled due to weather prior to player attendance, refunds will be issued in the form of vouchers.
What if my child has a medical condition?
If your child has a medical condition (eg. diabetes, serious allergies, epilepsy etc.) that we need to be aware of then it is essential that you make us aware prior to the Camp starting. The process of doing so is very simple and is included when registering or booking your child’s place online. If your child also requires medication throughout the day then we must also be made aware prior to your child’s first day on camp so that we can make arrangements where necessary.
What qualifications does your team have?
All of our coaches are qualified to a minimum of a Level 2 in at least two sports, in addition, they all hold a valid safeguarding and first aid certificate as well as an up-to-date DBS check.
Are your camps insured?
Yes, all of our Camp venues and coaches are fully insured and include public liability, civil liability, and professional indemnity insurance.
Will you take photos of my child?
Some of our camps include a professional photographer and our media team will be at some camps also. If you would not like your child to be photographed then we need to be aware of then it is essential that you make us aware prior to the Camp starting. The process of doing so is very simple and is included when registering or booking your child’s place online.
